True Moment Crew LLC uses a structured intake and coordination process to ensure fair pricing, proper matching, and reliable service.
Complete our brief intake form and select your type of event or service.
This allows us to review your request and determine availability in your city.
If your request moves forward, you’ll receive the appropriate service request form for your selected service
A service reservation fee is required at the time of service request submission. This fee allows us to review your request, begin coordination, and check crew availability
The service reservation fee is refundable only if no crew match is found in your event city
The service reservation fee does not cover the cost of service and does not guarantee availability
After reviewing your service request and confirming potential availability, we’ll send you a clear service quote.
No additional payment is collected until you review and approve the service quote
Once the quote is approved and any required deposit is received, your service is confirmed and scheduled.
Your assigned crew arrives as scheduled to provide professional, on-site support
Important Notes (Client)
The service reservation fee is refundable only if no crew match is found in your event city
Availability is not guaranteed and depends on local crew coverage
All services are short-term, light-duty, and non-medical
Pricing varies by service type and location
Crew members are responsible for their own transportation
For safety, both clients and crew members are reviewed before any service confirmation